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Why I Stopped Using Aardvark and Became a Quora Addict

Wednesday, June 9th, 2010

I stopped using Aardvark for three reasons:

  • It felt very transactional — it lacked soul and depth.
  • It invaded my private space (my instant messenger sessions).
  • It performed well at questions that classic search engines and/or discovery site like Yelp usually handle well e.g. what bike stores are in Palo Alto or where can I find a free SVN MacOS client. You can get answers to these questions without nagging somebody.

On the other hand, I have become a Quora addict for three reasons:

  • Performs well at questions not well suited for a search engine: opinion, multiple constraints scenarios, hypothetical scenarios, etc.  For example startup founders and investors commonly ask “How did company X get traction.”  When somebody with knowledge of that company answers it provides insight that a search engine cannot find because that content previously did not exist.
  • Provides depth and insight — by keeping questions alive, providing answer summaries, etc. the content can become richer.
  • Feels like a natural conversation.  Quora is like a party where you can jump in and out of conversations of interest.  Whereas Aardvark which feels like a party where everybody is separated by a wall.

This blog post is adapted from my answer on Quora.  You should follow me on Quora here.

65,000 New Android Devices Ship Each Day. How Much Are They Worth To Google?

Friday, May 14th, 2010

Google recently announced that partners are shipping 65,000 new units of Android each day. How much is that worth to Google – in revenues, not brand equity, rather real hard cash?  Some simple math will provide us the answer.

First, What % of Android Devices are Shipping with Google as Default?

Most users are default users.  They use the email service, search engine, browser, etc. put in front of them.   Of these 65,000 Android devices, how many have Google as the default search engine? Almost all.  Lets assume 95% because there are just a few Android devices shipping with Yahoo! Search as the default.  So, 61,750 Android devices ship each day with the home screen search box or built-in search button hardwired to Google.

How many searches per month does an Android user perform?

Last year Google and Stanford published an excellent report on mobile search query behavior comparing the search usage patterns across PC, iPhone, and feature phones.   The report discloses two important numbers: the average number of search sessions (8.06) the average number of queries per session (1.86) users perform on their iPhone over a 35 day period.

Multiplying those two numbers (search sessions by queries per session) produces the average number of queries (14.7) an iPhone user does per 35 days.  Lets adjust this number upwards by 50% for two reasons:

  1. The data-set is from the summer of 2008. Since that time as the underlying devices and networks get faster the number of queries users perform increases.
  2. Android devices ship with a search box sitting on the home screen or a built-in search button. Whereas, the iPhone the web search box is out of sight integrated into the Safari app.

After adjusting the number upwards by 50% an Android user is performing 22 queries per 35 days, or 19 per 30 days to keep our units similar.

65,000 New Android Devices are  Worth: $7,011/month

$7,000 a month — thats it.  Lets see how we get to this number.  The 61,750 Android devices with Google as the default are generating 1.2M queries per month (# of shipped Android devices times monthly searches per Android device).  At an RPM (revenue per thousand) of $20 that is $23,370 a month or $0.36 per device/month.   Now, hold on. Google does not keep all of this revenue.  Google is paying carriers a traffic acquisition cost (commonly referred to as TAC) anywhere between 60% to 80%.  Using a 70% TAC we get our answer:

Google earns $7,011 a month in search revenues from the 65,000 Android devices that ship each day.

Google earns $0.11 a month in search revenue per shipped Android device.

Looking Ahead: What is the Search Lifetime Value of an Android User?

Android users are worth more then just $0.11/month because they usually keep their phones for longer – twenty-four months or the average contract length.  Assuming twenty-four months the lifetime value of an Android user is $8.63 (monthly search revenues per device x 24 months).  Put simply, each Android device shipping is worth $8.63 in search revenues over the lifetime of their Android device.  As Google improves monetization of mobile search queries this number will go up.  Using a TAC of 70%  Google earns $2.6 in search revenues per user over the life of an Android device after paying the carriers.

So, why was Google trying to bypass carriers and sell Android phones directly to consumers?  Simple economics.  By selling directly they earn 3x more on each Android device, it’s the difference between $2.6 and $8.6.

Notes:

  1. If you have better data you can change the assumptions, the spreadsheet is here
  2. I did not calculate the search monetization opportunity from the Maps application.  I believe a significant percentage of local search queries are moving from web search to the Maps application, I am not aware of sufficient data to estimate this revenue.
  3. Search monetization differs by market — I do not account for this.  I assume $20 RPM across all markets.

Building Mobile Mashups Presentation

Monday, October 26th, 2009

Had the opportunity to present at the Mobile Web & Applications conference in London this past week.  Below is my presentation on Building Mobile Mashups. Looking to build a mobile app at a fairly low cost and want to know what to focus on — spin through it.

Inquisitor Comes to Life for Firefox and IE

Thursday, October 30th, 2008

Inquisitor for FirefoxAfter acquiring Inquisitor in the early summer we pulled together a team of developers who love Inquisitor to extend Inquisitor to Firefox and IE. The Inquisitor team includes folks in HQ Sunnyvale, Bangalore, Orlando, and Vancouver.  Each project and team is different – there were three things that we did well that made this product.

Passion for the Product

People who are genuinely interested in the product they are building are 5x better then people who are just as smart and capable who are only mildly interested in the product.  We have people like David Watanabe, Paul Alex Broman, Giju Eldhose, and Priya Vadivel who are passionate about Inquisitor and it shows in the effort and the end-product.

Details, Details, Details

The team’s passion to get every detail right no pixel or bug was considered too small - was incredibly satisfying.  It is so tempting to add more features, but until you nail every feature in your product which is really hard to do, don’t start implementing new ones. And if you don’t nail that feature or don’t believe you have to then you should strongly consider removing it from the product before it becomes dead weight.

Working with Firefox

Working with the Mozilla team during the development process  improved the end-product.  Folks like Basil Hashem, Rey Bango and Arch provided excellent suggestions and a thorough review of the product.  While people give the Apple AppStore and Firefox grief for their respective App and Extension rigorous approval processes it is actually a super-smart thing to do in the early years of a developer marketplace – Facebook is learning this the hard way.  In the early years, I say the more rigorous the better as it will quickly filter out the those developers who are committed to building great products from those simply looking to do something trivial.

So, whether you prefer IE, Firefox, or Safari — Inquisitor is now available on all these. If you are in the market for a faster and smart search experience from your browser check it out.

Inquisitor for Safari

Monday, June 9th, 2008

[Full Disclosure: I work at Yahoo! Search as Director of Product Management]

My hiatus from this blog has been long – a couple of months – and from from the Mac far too long – 15 years to be exact – but I am falling in love with the Mac all over again. We recently completed an acquisition of a great little product developed by a fairly well known Mac developer (David Watanabe) that makes searching from your browser super fast– check out the announcement and give Inquisitor a try if you are Mac user and let me know what you think.